Property management

Text templates for property managers

Property management is the same messages across many doors: acknowledging a maintenance request, giving a rent reminder that stays civil, and scheduling access. These ten carry blanks for the unit, date and tenant name.

10 replies - free to install

What's in it

Every reply below lands in your library as a folder. Anything in brackets is a blank the app asks you to fill as you send.

  1. Application received

    Hi [Applicant Name], thanks for applying for [Address]. We've received your application and will follow up within [Timeframe].

  2. Showing confirmation

    You're confirmed to view [Address] on [Date] at [Time]. I'll meet you at the entrance.

  3. Lease renewal

    Hi [Tenant Name], your lease at [Address] is up on [Date]. We'd love to have you stay - here are the renewal terms: [Terms].

  4. Rent reminder

    Friendly reminder: rent of [Amount] is due on [Date]. You can pay via [Payment Method]. Thank you!

  5. Maintenance acknowledgement

    Got it - we've logged your request for [Issue] at [Address]. A technician will reach out to schedule within [Timeframe].

  6. Maintenance scheduled

    Your maintenance visit for [Issue] is set for [Date] at [Time]. Please ensure access is available.

  7. Move-in instructions

    Welcome to [Address]! Move-in details: [Move In Notes]. Keys can be picked up [Pickup Notes].

  8. Move-out instructions

    As move-out approaches, here's what's needed to get your full deposit back: [Move Out Notes]. Final walkthrough: [Date].

  9. Notice of entry

    Per your lease, this is notice that we'll need to enter [Address] on [Date] at [Time] for [Reason].

  10. Late payment

    Hi [Tenant Name], we haven't received rent for [Address] yet. Please reach out so we can sort it out - a late fee of [Fee] applies after [Date].

By the message you need to send

The same replies, grouped by the moment they are for - each page explains when to send it and what to say.

Questions

How do I text a tenant about late rent?
State the amount and the date plainly, with no editorial. A neutral reminder that reads the same to every tenant is both fairer and easier to defend later. The rent reminder here is written to that standard.
What should I say when a tenant reports maintenance?
Acknowledge it, say what happens next, and give a timeframe. Most escalation comes from silence rather than from the repair itself.
Do these help with inspection notices?
Yes, there is an inspection notice reply with blanks for the date, window and unit. Check your local notice-period rules and edit the wording once to match.
Are these free?
Yes. The pack is free to install and the keyboard is free to use.

More packs

Other sets to start from

  • Beauty & salon

    Beauty

    Booking confirmations, deposits, running-late and reschedule replies for a salon chair.

    See the replies
  • Everyday

    Everyday

    On my way, running late, can I call you back - the messages you send most.

    See the replies
  • Freelance & agency

    Freelance

    Scope, rates, deposit terms and kickoff notes so every new client hears the same thing.

    See the replies

Install it, then make it yours.

Keep the replies you'd actually send, change the wording, add your own blanks.

For iPhone and iPad · English, Spanish, French, German and Japanese