What should move-in instructions include?

Key collection, utility setup, parking, bins, and who to contact for problems. Sending it in writing before the day prevents most first-week calls.

When should you ask a tenant about lease renewal?

Sixty to ninety days before the end of the term, which gives both sides time to plan if the answer is no.

Move-in and move-out instruction templates

Move-in and move-out generate the same questions every tenancy, and the answers rarely change. These cover arrival instructions, departure expectations and the renewal conversation.

4 replies - free to copy or install

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The messages

Copy any of these as they are, or install the property management pack to keep them on your keyboard. Anything in brackets is a blank the app fills as you send.

Move-in instructions

Welcome to [Address]! Move-in details: [Move In Notes]. Keys can be picked up [Pickup Notes].
Move-out instructions

As move-out approaches, here's what's needed to get your full deposit back: [Move Out Notes]. Final walkthrough: [Date].
Lease renewal

Hi [Tenant Name], your lease at [Address] is up on [Date]. We'd love to have you stay - here are the renewal terms: [Terms].
Application received

Hi [Applicant Name], thanks for applying for [Address]. We've received your application and will follow up within [Timeframe].

These are part of the Property Management pack, which installs all 10 replies in one tap.

Questions

What should move-in instructions include?: Key collection, utility setup, parking, bins, and who to contact for problems. Sending it in writing before the day prevents most first-week calls.
When should you ask a tenant about lease renewal?: Sixty to ninety days before the end of the term, which gives both sides time to plan if the answer is no.

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