FastReply

Restaurant & hospitality

Text templates for restaurants and reservations

A reservations desk sends the same messages all service: confirming a table, working a waitlist, answering dietary questions, and setting expectations for a large party. These ten carry blanks for the party size, date and time.

10 replies - free to install

Install in Fast Reply Don't have the app yet?

What's in it

Every reply below lands in your library as a folder. Anything in brackets is a blank the app asks you to fill as you send.

  1. Booking confirmed

    You're booked for [Party Size] on [Date] at [Time], under [Client Name]. See you then!

  2. Waitlist added

    You're on the waitlist for [Date]. I'll message you the moment a table opens - no need to call back.

  3. Fully booked

    We're fully booked for [Date], sorry! I can offer [Alternative] instead, or add you to the waitlist.

  4. Large party enquiry

    For groups over [Party Size] we set a fixed menu and take a deposit. Want me to send the details?

  5. Dietary requirements

    Noted: [Dietary Notes]. The kitchen will have that ready for you, just remind your server on the night.

  6. Running late

    No problem - we'll hold your table for [Minutes] minutes. After that we may need to reseat, but we'll do our best.

  7. Cancellation policy

    Cancelling is free up to [Notice Period] before. After that we charge [Fee] per person.

  8. Confirm tomorrow

    Just confirming your table for [Party Size] tomorrow at [Time]. Reply YES to keep it, or let me know if plans changed.

  9. Thanks for visiting

    Thanks for coming in! If you enjoyed it, a short review really helps a small place like ours: [Review Link]

  10. Private hire

    We do private hire for [Party Size]+ on [Date]. Minimum spend is [Minimum] - happy to talk it through.

By the message you need to send

The same replies, grouped by the moment they are for - each page explains when to send it and what to say.

Questions

What should a restaurant text to confirm a booking?
Party size, date, time, and one thing they need to know - late arrival policy or where to park. The confirmation reply here covers all four.
How do I handle a waitlist over text?
Give a realistic window and a way to decline. A guest told "about 40 minutes" who can say no is far happier than one left guessing.
Can hosts use this on a shared phone?
Yes. The replies live on the keyboard, so anyone using that phone has the same wording without training.
Are these free?
Yes. The pack is free to install and the keyboard is free to use.

More packs

Other sets to start from

  • Beauty & salon

    Beauty

    Booking confirmations, deposits, running-late and reschedule replies for a salon chair.

    See the replies

  • Everyday

    Everyday

    On my way, running late, can I call you back - the messages you send most.

    See the replies

  • Freelance & agency

    Freelance

    Scope, rates, deposit terms and kickoff notes so every new client hears the same thing.

    See the replies

Install it, then make it yours.

Keep the replies you'd actually send, change the wording, add your own blanks.

Download on the App Store

For iPhone and iPad · English, Spanish, French, German and Japanese