FAQ

Questions people actually ask

If yours isn't here, send it over - it usually ends up on this page.

Is Fast Reply free?

Yes, and there is no account to create and no card to enter. Free covers the part most people need: the keyboard (both its browse page and its full typing page), using and sending every reply already in your library, creating up to five of your own, and installing a folder someone shares with you. Pro adds unlimited replies, autotext expansion, fill-in-the-blank fields, AI Assist, attachments, iCloud sync and sharing a folder by private link.

Can I type a shortcut to expand a reply, like a text expander?

Yes. Give a reply a short trigger - say omw or addr - and type it on the keyboard’s typing page. When you finish the word it expands into the full reply, right where your cursor is, and any blanks it has are asked for next. Triggers are matched exactly (case doesn’t matter), so an everyday word never expands by accident. The typing keyboard is free; autotext expansion is a Pro feature.

I’m on the free tier and typing my trigger does nothing - why?

Autotext expansion is part of Pro. On the free tier you can still add a trigger and type it, but instead of expanding you’ll see a prompt to upgrade - there’s no paywall inside the keyboard itself. Browsing and tapping the reply still works on the free tier.

Can the keyboard see what I type?

No. Nothing you type on the Fast Reply keyboard is logged, stored or transmitted - not to us, not to anyone. Your replies live on your device rather than our servers, and there is no Fast Reply account for personal use. The only times anything leaves your phone are ones you start yourself: turning on iCloud sync (Pro), which goes to your own iCloud under your Apple ID and never to our servers, or sharing a folder.

Why does my third-party keyboard keep turning off?

Usually it did not turn off. Three separate things get reported this way: a major iOS update resetting the enabled-keyboards list, a secure field (a password or payment box) where iOS blocks every third-party keyboard by design and hands you Apple’s, or the extension being terminated for memory. The guide walks through the fix for each.

Do I have to give the keyboard Full Access?

No. Inserting text works without it. Full Access is only needed for two things: sending images or files from the keyboard, and the {{clipboard}} placeholder. Autotext and fill-in-the-blank fields work with Full Access off. What you type is never logged or transmitted either way.

How do images and attachments get sent?

Text inserts itself; an image or file goes onto your clipboard for you to paste. That one extra tap is an iOS limit, not a choice - a keyboard extension can only hand over one item at a time, so the keyboard shows a brief note and a reply with several attachments tells you how many are left to paste. Sending an image or file needs Full Access; a link inserts inline with the text.

How do I turn the keyboard on?

One trip to Settings, once: Settings › General › Keyboard › Keyboards › Add New Keyboard, then pick Fast Reply. After that, tap the globe key in any app to switch to it. The app walks you through it and tells you when it can see the keyboard is installed.

Which apps does it work in?

Any app that uses the iOS keyboard - Messages, Mail, WhatsApp, Instagram, Slack, Notes, a CRM, a browser form. There is no per-app setup.

What is a blank, exactly?

A gap you leave in a saved reply, like a name, a time or an address. When you insert the reply, Fast Reply asks what goes in each blank and drops your answers in, so one template fits every conversation instead of needing ten near-identical copies.

Does my library sync between my iPhone and iPad?

Yes, with Pro, over your own iCloud - it goes to your private iCloud account under your Apple ID, never to our servers. Earlier versions of a reply are kept too, so editing one is never a one-way door.

Can my team share one library?

Soon. A shared team library - one library up to five people answer from, with one person keeping it current - is built and coming soon, but not available in the app yet. Today you can hand any folder to a colleague as a private link: creating the link is a Pro feature, and installing a shared folder is free.

Can I send someone a folder of replies?

Yes - share it as a private link. Whoever opens it gets the whole folder, and installing a shared folder is free even without Pro.

What languages does the app support?

Fast Reply is fully localised in English, Spanish, French, German and Japanese, and follows your device language automatically.

What does Pro cost?

$19.99 a year or $2.99 a month, both starting with a 7-day free trial. Team seats - coming soon - will be priced separately; see pricing.

Save your first reply in under a minute.

Then never type it again. Free to download, no account and no card - five replies of your own, and the keyboard in every app. Pro is $19.99 a year or $2.99 a month after a 7-day trial.

For iPhone and iPad · English, Spanish, French, German and Japanese