Restaurant booking confirmation templates

A reservations desk sends the same six messages all day. These cover confirming, reconfirming the day before, adding to a waitlist and turning a booking away without losing the customer.

4 replies - free to copy or install

The messages

Copy any of these as they are, or install the reservations desk pack to keep them on your keyboard. Anything in brackets is a blank the app fills as you send.

  1. Booking confirmed

    You're booked for [Party Size] on [Date] at [Time], under [Client Name]. See you then!

  2. Confirm tomorrow

    Just confirming your table for [Party Size] tomorrow at [Time]. Reply YES to keep it, or let me know if plans changed.

  3. Waitlist added

    You're on the waitlist for [Date]. I'll message you the moment a table opens - no need to call back.

  4. Fully booked

    We're fully booked for [Date], sorry! I can offer [Alternative] instead, or add you to the waitlist.

These are part of the Reservations desk pack, which installs all 10 replies in one tap.

Questions

How do you confirm a restaurant reservation by text?
Name, party size, date and time in one line, plus how to change it. Reconfirming the day before is what actually reduces no-shows.
How do you tell a customer you are fully booked?
Offer the nearest alternative time or the waitlist in the same message. A bare "we are full" ends the conversation and the booking.

Save your first reply in under a minute.

Then never type it again. Free to download, no account and no card - five replies of your own, and the keyboard in every app. Pro is $19.99 a year or $2.99 a month after a 7-day trial.

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