How do you ask for a deposit politely?

Tie it to holding the slot rather than to trust. "A deposit of X holds the appointment and comes off the final price" is a policy, not an accusation.

Should you send appointment reminders?

Yes - a reminder the day before is the single most effective way to reduce no-shows, and it costs one message.

Booking confirmation and deposit request templates

A booking is not confirmed until the deposit is paid and the client knows where to go. These three cover the confirmation, the deposit ask, and the address and parking message that prevents the late arrival.

3 replies - free to copy or install

Install in Fast Reply Don't have the app yet?

The messages

Copy any of these as they are, or install the beauty pack to keep them on your keyboard. Anything in brackets is a blank the app fills as you send.

Booking confirmation

Hi [Client Name]! You're all booked for [Service] on [Date] at [Time]. Can't wait to see you!
Deposit request

To hold your appointment on [Date], please send a [Deposit] deposit. Once it's received your spot is confirmed.
Address and parking

We're located at [Address]. Parking is available [Parking Notes]. See you soon!

These are part of the Beauty pack, which installs all 10 replies in one tap.

Questions

How do you ask for a deposit politely?: Tie it to holding the slot rather than to trust. "A deposit of X holds the appointment and comes off the final price" is a policy, not an accusation.
Should you send appointment reminders?: Yes - a reminder the day before is the single most effective way to reduce no-shows, and it costs one message.

More beauty messages

Cancellation policy and late client templates

Save your first reply in under a minute.

Then never type it again. Free to download, no account and no card - five replies of your own, and the keyboard in every app. Pro is $19.99 a year or $2.99 a month after a 7-day trial.

Download on the App Store

For iPhone and iPad · English, Spanish, French, German and Japanese